PRODUCT DETAILS
【Excellent Processing Technology】All metal aluminum of the Ball Head is made by CNC technology(numerical control machining),Contrast with traditional die casting process.The surface is treated with oxidation. Compared with traditional spraying treatment, oxidation treatment can resist scratches by hard objects,feel more delicate and last longer.
【Low Center of Gravity Design】Its locking structure has been moved to the side of the ball head, making its center of gravity lower 15% above than traditional ball heads, having better stability. Ergonomic design gives superior handling and unsurpassed reliability，will give you fast and accurate control and solid support of your camera or lens.
【Humanized Design】The T-lever on the NB34 is longer on one end to help you lock the ball down solidly. It is spring loaded; simply pull it out to reposition the lever to allow it to clear wider tripod platforms.Double U-shaped groove design, You can easily switch into vertical shooting mode from horizontal mode.The strip hole on one side of the Arca-Swiss quick release plate can be used to install wrist strap.
【Wide Range of Applications】Removable quick-release plate, comes with 1/4” screw and safety lock, suitable for most DSLR cameras, camcorders,telescopes; the bottom screw hole is 3/8”, can be widely applied to various professional tripods, monopod, slider and other stands.
【HIGH STABILITY】 34mm low-profile ball head design creates stronger locking force and higher stability. Screw knob is located on the side of the ball instead of the bottom of the ball head bring 15% down the whole center of the gravity of the Ball Head, enhance stability
【FREE ROTATION BALL HEAD】 Upgraded design with 360 Degree Panoramic Base with 2 twist locks which can set your camera at different angle easily and quickly tighten or loosen the ball
SHIPPING & RETURNS
Return & Refund
Thank you for shopping with artciseglobal.com,Please read our return policy carefully to understand how we process orders and handle returns.
1.Returns and Exchanges
1.1 Eligibility for Returns/Exchanges: We accept returns and exchanges within 30 days from the date of delivery. To be eligible for a return or exchange, the item must be unused, in its original packaging, and in the same condition as received.
1.2 Return Process:
- Contact Customer Service: To initiate a return or exchange, contact our customer service team at support@artciseglobal.com with your order number and details of the issue.
- Return Authorization (if applicable): For eligible returns, we may provide you with a return authorization and instructions on how to return the item.
- Return the Item: Follow the provided instructions to return the item. Please include a copy of the original packing slip or order confirmation in the package.
1.3 Refund/Exchange Approval: Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund or exchange.
1.4 Refund/Exchange Processing Time: If approved, your refund or exchange will be processed within 10 business days. Refunds will be issued to the original payment method.
2.Your package has been received:
1. Artcise Responsibility:
If our company is responsible for the issue, we will allow a return to our warehouse for a refund or an exchange.
Once we receive the item, we will refund in full the original product price and its shipping or resend for free a replacement at our expense. This solution is only when Artcise is responsible for shipping the wrong item.
2.Customer's responsibility(Incorrect Order(size of item) or Unwanted Item).We need to deduct the shipping cost sent to you, we will provide a bill with shipping details
a. Unopened package(s) with its original receipt: You will receive a refund for your purchase price and pay us a 5% service fee. Return shipping costs are non-refundable. You will be responsible for any return shipping costs.
b. Opened package(s), unused, with its original receipt, with all original materials and packaging, undamaged: You will receive a refund for your purchase price, and pay us a 8% service fee. Return shipping costs are non-refundable. You will be responsible for any return shipping cost.
c. Opened package(s), used, unit no visible wear or damage, within 30 days of shipment with its original receipt, with all original packaging and materials except the Proofgrade Materials, undamaged: You will receive a refund for your purchase price, and pay us a 10% service fee. Return shipping costs are non-refundable. You will be responsible for any return shipping cost.
If you are approved of our policy, your refund will be processed.
PS：The percentage of service fee mentioned above is based on the total price of goods, including tax and freight.Items must be sent back within 30 days of the delivery date.
3.Contact Us
If you have any questions about our shipping and return policy, please contact us at support@artciseglobal.com.
Specifications
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