PRODUCT DETAILS
- 【Leicht und tragbar】 Hergestellt aus hochwertiger Kohlefaser und mit kompaktem Strukturdesign. Es ist sowohl leicht als auch tragbar und wiegt nur 0,57 kg. Ideal für Landschaftsfotografie auf Reisen, im Freien, beim Bergsteigen, Wandern usw.
- [Superstabil und langlebig] Die externe Mittelsäulenstruktur verleiht ihm eine höhere Stabilität und die Verbindungsteile werden mittels CNC-Verarbeitung und Eloxierungstechnologie verarbeitet und weisen gleichzeitig ein hervorragendes Erscheinungsbild, eine hervorragende Haptik und eine hohe Haltbarkeit auf.
- [Das neueste Zubehörlochdesign] Ein Stativ mit Zubehörloch ermöglicht die gleichzeitige Verbindung von Kameras, Mobiltelefonen, LED-Leuchten und Mikrofonen. Wir verschenken außerdem einen hochwertigen Magic Arm und einen Handyclip.
- [Kommt mit 6 praktischen Zubehörteilen] Leicht zu tragende Stativtasche, externe Mittelsäule, austauschbare Edelstahlfüße für Sand und Schnee, CNC-gefräster Magic Arm und Handyclip.
- [Umfassende Kompatibilität] Dreiteilige Beinrohre (22,5 mm – 19 mm – 15,5 mm) und drei Winkel (10 °/40 °/67 °) der Fußöffnungen erfüllen verschiedene Nutzungsszenarien mit unterschiedlichen Höhen und Winkeln.
- Was Sie erhalten: 1 x Mini-Carbon-Stativ; 1 x externe Mittelsäule; 1 x Fußspieß; 1 x Stativtasche; wir versprechen 12 Monate Kundendienst ab Kaufdatum. Wir erstatten Ihnen den Kaufpreis oder senden ihn erneut, wenn Sie innerhalb der Qualitätsgarantiezeit Probleme haben. Wir haben immer ein offenes Ohr für Sie (Antwort innerhalb von 24 Stunden).
SHIPPING & RETURNS
Return & Refund
Thank you for shopping with artciseglobal.com,Please read our return policy carefully to understand how we process orders and handle returns.
1.Returns and Exchanges
1.1 Eligibility for Returns/Exchanges: We accept returns and exchanges within 30 days from the date of delivery. To be eligible for a return or exchange, the item must be unused, in its original packaging, and in the same condition as received.
1.2 Return Process:
- Contact Customer Service: To initiate a return or exchange, contact our customer service team at support@artciseglobal.com with your order number and details of the issue.
- Return Authorization (if applicable): For eligible returns, we may provide you with a return authorization and instructions on how to return the item.
- Return the Item: Follow the provided instructions to return the item. Please include a copy of the original packing slip or order confirmation in the package.
1.3 Refund/Exchange Approval: Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund or exchange.
1.4 Refund/Exchange Processing Time: If approved, your refund or exchange will be processed within 10 business days. Refunds will be issued to the original payment method.
2.Your package has been received:
1. Artcise Responsibility:
If our company is responsible for the issue, we will allow a return to our warehouse for a refund or an exchange.
Once we receive the item, we will refund in full the original product price and its shipping or resend for free a replacement at our expense. This solution is only when Artcise is responsible for shipping the wrong item.
2.Customer's responsibility(Incorrect Order(size of item) or Unwanted Item).We need to deduct the shipping cost sent to you, we will provide a bill with shipping details
a. Unopened package(s) with its original receipt: You will receive a refund for your purchase price and pay us a 5% service fee. Return shipping costs are non-refundable. You will be responsible for any return shipping costs.
b. Opened package(s), unused, with its original receipt, with all original materials and packaging, undamaged: You will receive a refund for your purchase price, and pay us a 8% service fee. Return shipping costs are non-refundable. You will be responsible for any return shipping cost.
c. Opened package(s), used, unit no visible wear or damage, within 30 days of shipment with its original receipt, with all original packaging and materials except the Proofgrade Materials, undamaged: You will receive a refund for your purchase price, and pay us a 10% service fee. Return shipping costs are non-refundable. You will be responsible for any return shipping cost.
If you are approved of our policy, your refund will be processed.
PS：The percentage of service fee mentioned above is based on the total price of goods, including tax and freight.Items must be sent back within 30 days of the delivery date.
3.Contact Us
If you have any questions about our shipping and return policy, please contact us at support@artciseglobal.com.
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