ARTCISE AS35C+NB34+MA Carbon Fiber Tripod
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Exquisite service and after-sales guarantee
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PRODUCT DETAILS
【More Stable and Lightweight Carbon Fiber Tripod】: All 12 leg tubes and 2 center column tubes are made of thick real 8-layer carbon tubes! Carbon fiber is imported from Japan and hardened by high temperature treatment to be more solid and stable. The main connecting parts are manufactured by CNC machining and polishing and then anodized, not only is the structure more stable, but also looks and feels better. Weight only 3.5lbs/1.6kg, the latest design of the accessory hole will be a masterstroke
【Tall Portable Ball Head Camera Tripod】: Inverted storage makes it more compact and portable， max using height is 76.4inch/194cm but storage length of only 18.5inch/47cm, equipped with a large 34mm ball panoramic tripod head (with extra arca quick release plate), two-section center column with the gravity hook is the standard design, but the accessory hole and the gift of magic hand and phone clip idea is unique to us
【Multi-function Travel Tripod】: Reverse storage makes it easy to fit into your hiking bag or suitcase, convenient for travel and outdoor photography, one of the legs can be detached into a monopod as a trekking pole, inverted center column can be convenient for micro photography, magic arm and phone clip allow you to add other accessories more easily , such as LED lights, cell phones, microphones, etc
【Show Ingenuity Camera Tripod】: This AS35C tripod is the latest design by ARTCISE chief designer Richard Rowe. Lightweight, portable and stable are its advantages.
【WORRY-FREE SERVICE】： Our technicians are constantly upgrading and optimizing our packaging and product quality to ensure safe and high-quality reach to your hands, and will do our best to provide you with a satisfactory shopping experience， we promise 12 months After sales service from the date of purchase. If you have any problems within the quality guarantee period, we will refund or resend. we are always ready to hear your voice (reply within 24hrs)
SHIPPING & RETURNS
Return & Refund
Thank you for shopping with artciseglobal.com,Please read our return policy carefully to understand how we process orders and handle returns.
1.Returns and Exchanges
1.1 Eligibility for Returns/Exchanges: We accept returns and exchanges within 30 days from the date of delivery. To be eligible for a return or exchange, the item must be unused, in its original packaging, and in the same condition as received.
1.2 Return Process:
- Contact Customer Service: To initiate a return or exchange, contact our customer service team at support@artciseofficial.com with your order number and details of the issue.
- Return Authorization (if applicable): For eligible returns, we may provide you with a return authorization and instructions on how to return the item.
- Return the Item: Follow the provided instructions to return the item. Please include a copy of the original packing slip or order confirmation in the package.
1.3 Refund/Exchange Approval: Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund or exchange.
1.4 Refund/Exchange Processing Time: If approved, your refund or exchange will be processed within 10 business days. Refunds will be issued to the original payment method.
2.Your package has been received:
1. Lasersgo Responsibility:
If our company is responsible for the issue, we will allow a return to our warehouse for a refund or an exchange.
Once we receive the item, we will refund in full the original product price and its shipping or resend for free a replacement at our expense. This solution is only when lasersgo is responsible for shipping the wrong item.
2.Customer's responsibility(Incorrect Order(size of item) or Unwanted Item).We need to deduct the shipping cost sent to you, we will provide a bill with shipping details
a. Unopened package(s) with its original receipt: You will receive a refund for your purchase price and pay us a 5% service fee. Return shipping costs are non-refundable. You will be responsible for any return shipping costs.
b. Opened package(s), unused, with its original receipt, with all original materials and packaging, undamaged: You will receive a refund for your purchase price, and pay us a 8% service fee. Return shipping costs are non-refundable. You will be responsible for any return shipping cost.
c. Opened package(s), used, unit no visible wear or damage, within 30 days of shipment with its original receipt, with all original packaging and materials except the Proofgrade Materials, undamaged: You will receive a refund for your purchase price, and pay us a 10% service fee. Return shipping costs are non-refundable. You will be responsible for any return shipping cost.
If you are approved of our policy, your refund will be processed.
PS：The percentage of service fee mentioned above is based on the total price of goods, including tax and freight.Items must be sent back within 30 days of the delivery date.
3.Contact Us
If you have any questions about our shipping and return policy, please contact us at support@artciseofficial.com.
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