ARTCISE FH11 Heavy Duty Tripod Fluid Video Head Damping Drag Head
PRODUCT DETAILS
【Professional Heavy Duty Yet Compact Drag Head】 Made of premium aluminum alloy and weighing only 3.1lb/1.4kg, this heavy duty fluid head is exceptionally robust and can withstand harsh outdoor environments, and offer a maximum load capacity of 22lb/10kg for a firm grip on your heavy camera. The ⌀75mm flat base with a 3/8" threaded hole can be attached to a tripod, monopod, or camera slider, and a built in magnetic L shaped hex key to secure your camera without extra tools
【Stepless Adjustable Panoramic Damping】 An upgraded adjustable horizontal damping system achieves more accurate and smooth 360° panoramic image shooting. Rotate the bottom ring to change the fluid damping to easily track every image on a constant horizon in any situation. The detachable handle can be mounted on either side for single handed operation and a convenient bubble level to always help check the horizontal alignment
【Plus Definable Vertical Tilt Damping】 Use the side knob to adjust the appropriate damping according to the weight of the loaded equipment, and easily achieve +90°/-75° up and down shooting motion. Even if the handle is released, the lens will not drop suddenly, but slide down slowly, always maintaining a dynamic balance. Whether it is low angle, overhead or vertical, you can get stunning works
【Quick & Easy Switching Modes】 The fluid head has two QR modes, compatible with DJI RS2 RS3 RS3 PRO gimbal and Manfrotto 501PL 504PL quick release plates respectively. Compared to the traditional slide in structure, you can press the quick release plate directly from the top of the fluid head and lock it in 1s, as well as quickly release the plate via the release button, more efficient and convenient to switch between tripod and gimbal shooting
【Multiple Mounting Threads】 The 1/4" and 3/8" top screws on the quick release plate are compatible with DSLR cameras, digital cameras, mirrorless cameras, camcorders, and telescopes. An extra 1/4" side screw hole attaches microphones, monitors, or LED lights to further build your photography rig
SHIPPING & RETURNS
Return & Refund
Thank you for shopping with artciseglobal.com,Please read our return policy carefully to understand how we process orders and handle returns.
1.Returns and Exchanges
1.1 Eligibility for Returns/Exchanges: We accept returns and exchanges within 30 days from the date of delivery. To be eligible for a return or exchange, the item must be unused, in its original packaging, and in the same condition as received.
1.2 Return Process:
- Contact Customer Service: To initiate a return or exchange, contact our customer service team at support@artciseglobal.com with your order number and details of the issue.
- Return Authorization (if applicable): For eligible returns, we may provide you with a return authorization and instructions on how to return the item.
- Return the Item: Follow the provided instructions to return the item. Please include a copy of the original packing slip or order confirmation in the package.
1.3 Refund/Exchange Approval: Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund or exchange.
1.4 Refund/Exchange Processing Time: If approved, your refund or exchange will be processed within 10 business days. Refunds will be issued to the original payment method.
2.Your package has been received:
1. Artcise Responsibility:
If our company is responsible for the issue, we will allow a return to our warehouse for a refund or an exchange.
Once we receive the item, we will refund in full the original product price and its shipping or resend for free a replacement at our expense. This solution is only when Artcise is responsible for shipping the wrong item.
2.Customer's responsibility(Incorrect Order(size of item) or Unwanted Item).We need to deduct the shipping cost sent to you, we will provide a bill with shipping details
a. Unopened package(s) with its original receipt: You will receive a refund for your purchase price and pay us a 5% service fee. Return shipping costs are non-refundable. You will be responsible for any return shipping costs.
b. Opened package(s), unused, with its original receipt, with all original materials and packaging, undamaged: You will receive a refund for your purchase price, and pay us a 8% service fee. Return shipping costs are non-refundable. You will be responsible for any return shipping cost.
c. Opened package(s), used, unit no visible wear or damage, within 30 days of shipment with its original receipt, with all original packaging and materials except the Proofgrade Materials, undamaged: You will receive a refund for your purchase price, and pay us a 10% service fee. Return shipping costs are non-refundable. You will be responsible for any return shipping cost.
If you are approved of our policy, your refund will be processed.
PS:The percentage of service fee mentioned above is based on the total price of goods, including tax and freight.Items must be sent back within 30 days of the delivery date.
3.Contact Us
If you have any questions about our shipping and return policy, please contact us at support@artciseglobal.com.