PRODUCT DETAILS
- 【Lightweight and portable】: made of 10 layers of high-quality carbon fibre material using precision CNC technology and lightweight design, with a net weight of only 0.96 kg. Flexible rotation, strong shock absorption, strong load-bearing capacity, stability, durability and excellent shooting experience.
- 【More Stable】: It is well known that the larger the tube diameter of the Gimbal Tripod Head, the more stable it is and the more weight it can hold. The GH6 uses a 36.5 mm ten-layer carbon fibre tube, which can withstand up to 20 kg of weight. Because the carbon fibre tube is so light, its centre of gravity is much lower than that of a traditional head, and this, combined with the excellent vibration damping properties of carbon fibre, makes it very stable during shooting
- 【High load-bearing capacity】: all metal parts of GH6 are cut from a single piece of aluminium alloy by CNC technology, with anodized surface. Strong and durable, high load bearing capacity. With 36.5mm 10-layer carbon fibre tube, it can hold up to 20kg, suitable for heavy photographic equipment such as large lenses and telephoto lenses.
- 【Labour-saving design knob】s: The chassis lock knob and vertical rotation lock knob are both large labour-saving knobs that turn smoothly. The lift locking knob can be adjusted by pulling up the position of the knob, which is labour-saving and compact for easy use.
- 【Suitable for everyone】 ：A perfect Gimbal Tripod Head Suitable for professional photographers and amateur photographers who use SLR cameras, mirrorless camera, professional camera camcorders,action camera or other devices
SHIPPING & RETURNS
Return & Refund
Thank you for shopping with artciseglobal.com,Please read our return policy carefully to understand how we process orders and handle returns.
1.Returns and Exchanges
1.1 Eligibility for Returns/Exchanges: We accept returns and exchanges within 30 days from the date of delivery. To be eligible for a return or exchange, the item must be unused, in its original packaging, and in the same condition as received.
1.2 Return Process:
- Contact Customer Service: To initiate a return or exchange, contact our customer service team at support@artciseglobal.com with your order number and details of the issue.
- Return Authorization (if applicable): For eligible returns, we may provide you with a return authorization and instructions on how to return the item.
- Return the Item: Follow the provided instructions to return the item. Please include a copy of the original packing slip or order confirmation in the package.
1.3 Refund/Exchange Approval: Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund or exchange.
1.4 Refund/Exchange Processing Time: If approved, your refund or exchange will be processed within 10 business days. Refunds will be issued to the original payment method.
2.Your package has been received:
1. Artcise Responsibility:
If our company is responsible for the issue, we will allow a return to our warehouse for a refund or an exchange.
Once we receive the item, we will refund in full the original product price and its shipping or resend for free a replacement at our expense. This solution is only when Artcise is responsible for shipping the wrong item.
2.Customer's responsibility(Incorrect Order(size of item) or Unwanted Item).We need to deduct the shipping cost sent to you, we will provide a bill with shipping details
a. Unopened package(s) with its original receipt: You will receive a refund for your purchase price and pay us a 5% service fee. Return shipping costs are non-refundable. You will be responsible for any return shipping costs.
b. Opened package(s), unused, with its original receipt, with all original materials and packaging, undamaged: You will receive a refund for your purchase price, and pay us a 8% service fee. Return shipping costs are non-refundable. You will be responsible for any return shipping cost.
c. Opened package(s), used, unit no visible wear or damage, within 30 days of shipment with its original receipt, with all original packaging and materials except the Proofgrade Materials, undamaged: You will receive a refund for your purchase price, and pay us a 10% service fee. Return shipping costs are non-refundable. You will be responsible for any return shipping cost.
If you are approved of our policy, your refund will be processed.
PS：The percentage of service fee mentioned above is based on the total price of goods, including tax and freight.Items must be sent back within 30 days of the delivery date.
3.Contact Us
If you have any questions about our shipping and return policy, please contact us at support@artciseglobal.com.
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